Top 10 important considerations when moving Email to cloud
Nowadays Email is often of the first applications moved to the cloud- but there are important considerations one should be puttin there attention on. Let’s see what they are in accordance with priority.
Email is one of the smooth moves you can make to the cloud, as a concept it is very well understood and full of both open standards and popular proprietary protocols , making the move generally straightforward and fast.
Most importantly before making the move to choose a service, you need to have a list of requirements so you know what to look for.
Throught this post we’ll take you through the top ten things to look for in a cloud email service:
- Malware/AV/Spam inspection
An absolute neccessity: inbound & outbound inspection is a necessity. Central control of the system must be via an interface that’s accessibly by support staff, with a user-facing self-service portal a very nice touch as it helps ease the load on the support team .
- Directory sync/integration
It’s absolutely unacceptable for your email user database not to be synchronised with your general LAN user database. Email is a key function of your organisation, and if you have separate logins for your email system you risk not only widespread user dissatisfaction but also, more importantly, users’ email accounts persisting when they leave the organisation. The best approach, if it’s available, is to use interactive directory synchronisation .
- Geographic performance
If your organisation is distributed across multiple geographies, you should care about how your email data is stored. Although email is not, much as many people would perceive it, a real-time technology the fact remains that users expect decent performance. Geographically distributed organisations will, therefore, want to look at services with the ability to present entry points across the globe with global load balancing and caching/replication used to ensure that users’ mailboxes are reasonably close to them, electronically speaking.
- Calendars and contacts
Most corporate email systems include calendar and address book functionality, and you should consider your requirements in this respect. Given that you’ll want the seamless ability to send and receive meeting invitations, check the availability of invitees and meeting rooms, and accept/reject invitations with a single click it makes perfect sense to use a calendar system that’s integrated with the email engine.
- Cost model
As you look at the systems you’re trying to choose between, be careful to understand the cost model and what you get for your money. Understand whether the cost is based on storage, user count or both, and be clear on termination conditions .Make sure costs are easy to monitor .
- Desktop client
Although the email core is in the cloud, your users will still want to be able to use desktop client applications. Choose an that gives you the ability to sync and allow working both online and offline.
- POP, IMAP and SMTP
Some organisations (those who have foregone commercial desktop apps and chosen Open Source alternatives instead, for instance) don’t want proprietary integration but instead want standards-based interaction between client and server. IMAP is the obvious choice, as it’s far richer in features than the combination of POP and SMTP. Most essential is support for SSL or (if you’re properly up to date) TLS, which permits secure communication between client and server. As with proprietary desktop clients, you’ll want to use one that syncs with the server and can work offline.
- SmartPhone client
Just as users need desktop client apps, so you’ll almost certainly want them to be able to work with email on their phones. SmartPhones all have native email clients that can interfact via proprietary protocols or open standards, but if you want something more corporate you’ll want to look at services that give you hosted BlackBerry Enterprise Server (BES) functionality or even entire Mobile Device Management (MDM) services in order that you have proper control over your hand-held devices.
With Bring Your Own Device installations, the key is how to provide secure email facilities on people’s own handsets. You could simply use a remote desktop style approach, where the user runs a remote access app and runs their mail program remotely.
- Secure WebMail
WebMail is an obvious inclusion, but in fact some companies don’t like it for security reasons. WebMail’s as secure as you make it, though, so if you’re nervous about allowing access to confidential material with a simple password you have the option to add multi-factor authentication.
To sum it up
This is a summary of the ten top things we’d consider when moving to a cloud email offering. As with any corporate email installation you’ll need a combination of performance, usability, familiarity, security and versatility; with a sensible application of these ten requirements you’ll be well on your way to implementing the right service.
Logix offers all this and many more security features to take care of your Email setup on Cloud , for more information visit http://logix.in/cloud-zimbra.php