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Icewarp Mail & Collaboration

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Overview

Icewarp is the Complete e-mail server, collaboration and Document storage solution.We offer secure emails, scheduling, real-time collaboration, Audio/ Video Chat, Document storage and document editing, Microsoft Outlook integration, desktop tools including a personal desktop email client and an alternative office suite. Hosted On In-House Server or on Virtual Private Server in Logix Cloud.

Our Icewarp solution comprises of Cloud Email Security with Advance Threat Protection ,Icewarp Mail & Collaboration Server , On-line & Compliance Archiving

Mail Server
  • SMTP/ESMTP support
  • IMAPv4 – PUSH via IDLE support
  • IMAP ACL, public folders implemented
  • SASL authentication framework
  • Active Directory / LDAP support
  • Automatic Message Archiving
  • Smart Attachment handling
  • IMAP/POP3 Migration Tool
  • List server
  • Remote accounts
  • System, user, domain-based rules & filters
  • ETRN and ATRN support
  • Header/Footer customization
  • IDN support
  • Multi Tenant Architecture
  • Advanced configuration
  • Pool management
Collaboration
  • CalDAV Support (OSX Calendar app native and alternative clients support)
  • CardDAV support (OSX Address Book app native and alternative clients support)
  • File Sharing (GroupDAV and WebDAV)
  • Calendar Scheduling (iMIP)
  • Web folders (Windows, Linux and Mac)
  • Private and Public sharing
  • Access List Management (ACL)
  • Global Address List (GAL) compatible with Active Directory / LDAP
  • Documents Management System (Locking files and Versioning)
  • SyncML and SMS PUSH support
  • Online preview of documents
Online Conferencing
  • WebRTC Audio conferencing
  • WebRTC Screensharing (only in Chrome)
  • WebRTC client available in any browser (IE 10+ and Safari need a plugin)
  • Jitter buffer for multiplexing audio streams
  • Up to 25 call participants
  • Up to 15 parallel calls
  • SIP SIMPLE group chat
  • Audio recording to Server Files folder
  • Mute/unmute/invite/dismiss attendees features
  • Organizers, moderators, external participants
  • WebIM integration
  • iMIP meeting scheduling
  • Application Selection
  • Switch to Full Screen
Instant Messaging
  • Jabber & XMPP
  • SOCKS File Transfer Proxy
  • SASL Authentication Framework
  • Yahoo, AIM, Facebook, SMS, Service Monitor and other public gateways
  • SRV NAPTR
  • Archive and history
  • Presence logging
  • Auto domain/group generated rosters
VoIP/SIP Server
  • SIP Proxy, SIP Gateways
  • NAT Traversal
  • Call Forwarding, Pickup, Redial
  • Hunt Groups, Circular Hunting
  • E164 – telephone mapping
  • NAPTR and SRV
  • UDP, TCP, TLS
  • DTMF Signaling
  • SIP SIMPLE Messaging
  • Echo Service
  • Interactive Voice Response (IVR) builder
  • Call Recording
  • Voicemail to Email
  • Voice Conferencing
  • Video Conferencing (using any SW client or HW that supports it)
  • WebRTC one-on-one video calls
Exchange ActiveSync
  • EAS version 2.5, 12.0, 12.1, 14.0, 14.1
  • Mail, Contacts, Calendars, Tasks, Notes
  • Subfolders, shared, public and archive folders
  • Folder management
  • AutoDiscover
  • Remote Wipe
  • DirectPush support
  • Global address List Lookup
  • Out-of-Office support
  • Flags Synchronization
  • Device Management (Security, Synchronization & Feature Control Policies)
  • iOS Secure Messaging
  • Windows 8 and 10 Mail/People/Calendar native support
  • Outlook 2013 native support (Outlook Sync recommended for advanced users)
  • Server Search integration
  • Security policies
  • ABQ (Allow/Block/Quarantine) Rules
  • Soft Wipe – Selective Remote Wipe
Teamchat
  • Web-based private and public chat
  • Stored in GroupWare database (SQLite not supported)
  • iMIP meeting scheduling in room’s member group
  • WebRTC audio conferencing and screen sharing
  • Guest access and member management
  • ACL rights for user access and moderation
  • SSL security and virus scanning of uploaded files
Cloud Email Security & ATP
  • Premium Anti-Spam
  • Premium Anti-Virus
  • Anti – Spoofing
  • Advance Malware Protection
  • Anti-Phising
  • Click-Time URL Filtering
  • Zero-Hour-Attack blocking
  • Logging Reporting
Value addition – Logix-IceWarp

What Value addition can Logix do in its Exclusive Logix-IceWarp Offering?

Comparison Features of Logix IceWarp Vs IceWarp-IceWarp

Solution/ Service Provided Logix – IceWarp IceWarp -IceWarp Inputs/ Remarks
Email Security 3 Layers (IronPort + F-secure + Proof Point) Kaspersky + Cyren (In-built with IceWarp) Logix Cloud Email Security scans & filters Spam, Viruses, Malware, Zero-Hour-Attacks & Spoof Mails with high level of Accuracy. Our Email Security layer is separated from the IceWarp layer hence in case there is an outage in the IceWarp/ Zimbra layer, still mails get held up at our gateway
Advanced Threat Protection (ATP) Supports SPF + DKIM + DMARC email validation technologies Supports only SPF & DKIM IceWarp lacks Advanced Threat Protection, they do not have Sand boxing, hence Advance Malware cannot be protected whereas we use Cisco AMP
DMARC is full supported by Logix Security Infrastructures. Without DMARC method of communication, there is a Risk to customer domain. IceWarp cannot guarantee you 100% spoof detection because they lack DMARC & DMARC is essential for spoof detection
Services offered On Logix Cloud Virtual Private Setup On Cloud IceWarp setup Logix Customer who are opting for DR are provisioned on Hyper Converged Infra which gives them Redundancy & High availability else they are put on the legacy system
Data Centers IDC 3 IDC co-located at TCL (4 Tier 3 IDC) 2 IDC at Reliance Logix Cloud Setup is hosted in 4 Tier III IDC in Mumbai, Pune & Two IDC in Bangalore; State of Art Cloud Infrastructure is built on the VMware platform with Dell & EMC as the Server / Storage partners respectively
Compliance based Archival Yes No
24 X 7 Support & Helpdesk Ticketing System Yes Limited Support Support extended only on weekdays from 9 AM to 6 PM. No Helpdesk ticketing system in place
SOC 2 Compliant & ISO 9001:2015 certified Yes Not Compliant SOC 2 compliant gives the data security & availability which gives data assurance to the customer which IceWarp lacks

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